BSNL Down: Users Face Connectivity Issues Across India
Bharat Sanchar Nigam Limited (BSNL) users are currently experiencing significant disruptions, with many unable to access the internet or make phone calls. Customers from various regions are reporting the frustrating ‘No Signal’ error, severely affecting their ability to use basic mobile services. The most impacted areas appear to be Nagpur and Kolkata, with users expressing their discontent online.
Outage Details
According to DownDetector, the connectivity issues began in the early hours of January 1, with a surge of reports indicating problems. Over 70% of users reported a ‘No Signal’ error, while 33% experienced a total blackout, and 5% faced issues specifically with mobile internet access.
Social Media Reaction
While BSNL has yet to officially acknowledge the outage, social media platform X has become a hub for memes and jokes, with users sharing their frustrations and creative takes on the situation. This digital camaraderie highlights the humor in adversity, as many find solace in shared experiences.
Future of BSNL Services
In light of ongoing issues, BSNL has announced plans to discontinue its 3G service due to falling demand. However, the operator will maintain the 2G network to ensure affordable voice call options for users with basic phones. This decision follows numerous complaints from Kerala customers regarding call connectivity, despite recent efforts to enhance network capabilities with new 4G towers.
New Recharge Plans
In an effort to retain customer satisfaction, BSNL has introduced two new recharge plans focused on affordability. The first plan, priced at Rs 215 for 30 days, offers unlimited calls, 100 SMS per day, and 2GB of data daily. The second plan, available for Rs 628 over 84 days, provides similar benefits with 3GB of daily data. Additional perks include access to Zing Music, BSNL Tunes, and Astrotell.
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