Haryana’s PHE Services Now Under Right to Service Act: A New Era for Citizens
The Haryana government has recently taken a significant step towards enhancing public service delivery by notifying nine services of the Public Health Engineering (PHE) Department under the Right to Service Act, 2014. This initiative aims to ensure timely and efficient access to essential public health services for the citizens of Haryana.
What Are the Newly Notified Services?
The nine services include:
1. **New water supply connection requests**
2. **Reconnection of water supply**
3. **New sewer connection requests**
4. **Reconnection of sewer services**
5. **Water quality testing services**
6. **Sewerage treatment plant services**
7. **Water supply complaint resolution**
8. **Sewerage complaint resolution**
9. **Submission and processing of public health engineering applications**
These services are vital for maintaining the quality of life in urban and rural areas alike, ensuring that residents have reliable access to water and sanitation facilities.
Deadlines to Ensure Prompt Service Delivery
In a bid to streamline operations, the Haryana government has set specific deadlines for the completion of these services. For instance, new water supply connections will be processed within 15 days, while complaints related to water supply and sewerage will be addressed within a week. This initiative is expected to reduce delays and improve accountability within the department.
Why This Matters
This move not only empowers citizens by giving them the right to timely service but also enhances transparency within the governance framework. The Public Health Engineering Department can now be held accountable for their services, making it easier for residents to seek redressal in case of delays or inefficiencies.
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In conclusion, the notification of these nine PHE services under the Right to Service Act marks a progressive shift in governance in Haryana, promising a more responsive and citizen-friendly administration. Keep an eye out for these changes and make sure to take advantage of the services offered!
